General information about the Maisons
Our reception desk is open daily from 08:00 – 18:00 and can be found at the entrance of Maison Haas.
During non-operating hours please feel free to contact us at: +31 (0) 43 8 52 43 53
Upon arrival you will be welcomed by our staff at the lobby of Maison Haas.
Your room or suite will be available on the day of your arrival from 15:00 onwards.
When you check-in early, you may leave your luggage with us. Our staff will place it in your room or suite. You can also make use of our valet parking [subject to availability].
Late check-in procedure applies for guests who arrive after 18:00. In case of late arrivals, we kindly ask you to inform us ahead of time so that we may provide you with a self-check-in procedure.An envelope with your name, including the room key and parking information will await you atop our reception desk at the Maison Haas lobby.
Rooms and suites are available until 11:00 on the day of departure.
Late check-outs are permitted upon request at a surcharge of 20, -.
Please let our staff know if a check-out before 08:00 is needed; there are no additional costs applicable for early check-outs.
Breakfast is served at the Maison Haas lobby on ground level daily from 07:30 onwards. To ensure a good start to your morning, we ask you to please let us know your desired breakfast time the day before, as well as of any dietary restrictions.
There is always a reason to celebrate, which is why we offer a variety of wines and champagne to our guests. We invite you to explore our seasonal wine selections as presented on the wine menu card and selected by our in-house sommelier, Reinier Hoon. Please ask our staff to introduce you to our entire private wine collection. This service is available between 12:00 and 18:00 daily.
Adapters and other charging devices can be borrowed at the reception for a deposit of 50, –; charges will be made to your room.
EXTRA BED OR COT
Most rooms have the option to set up an extra bed or baby cot for a surcharge of:
Children <12 25,-
Baby cots are free of charge.
We kindly ask our guests to help us maintain a healthy and pleasant environment by respecting our non-smoking policy within the hotel premises.
Please ask our staff to arrange a taxi for you, or have one reserved in advance to avoid waiting times. The waiting time will be no longer than 15 minutes.
The hotel offers the possibility to rent our Veloretti bikes. The price is 9,50 per day. Please indicate our staff when you would like to make use of this service.
In order to make use of our valet parking service, simply place your car in front of the hotel (Vrijthof 20) and our staff will park your vehicle safely at the maison's private parking. Our valet parking service is available between 08:00 and 18:00. For late check-ins, we provide extra information with regards to the usage of our private parking facilities. Our parking is situated at the Looiersgracht 4 which is about 5 minutes on foot. The price for this valet service is €22,50 per night. Early arrival and late departure is possible upon availability.
DRY CLEANING AND LAUNDRY
If you would like to have any items of clothing dry cleaned or washed, simply ask our staff at reception; please note dry cleaning and laundry services generally take 24h for returns. In-house laundry and ironing services are available and can be done within a few hours.
Both service charges depend on quantity and treatment of the garments – our staff will happily inform you!
We kindly ask you to make use of the laundry bag found in the closet of your room.
Unfortunately, we are unable to welcome pets for overnight stays due to hygiene and security reasons. We kindly thank you for your understanding.
We accept all credit - and debit card types, as well as cash.
Please note that credit card details are only used to verify bookings; no charges are made until check-out, unless authorized otherwise.
At check-out you can pay in any desired way unless you have paid in advance via Ideal or bank transfer.